As the demographic landscape of Philadelphia shifts, with approximately 1 in 7 residents aged 65 or older, transportation options for older adults are becoming increasingly crucial.
Andrew Busch, the director of media relations at SEPTA, highlights the significance of this demographic.
“Older adults already make up a significant portion of the ridership for public transit,” he stated.
In fact, the latest statistics from April show that seniors account for about 7 to 9% of SEPTA’s daily customers, translating to over 60,000 rides each day.
Given the growing number of seniors, it’s important to understand what transit resources are available in Philadelphia, especially for those with mobility challenges.
One of the key resources available to older adults is the SEPTA Key Senior Fare Card.
Seniors aged 65 and above can utilize this card for free transit on all SEPTA buses, trolley lines, and the Norristown High-Speed line.
Moreover, it provides free access to all SEPTA Regional Rail lines within Pennsylvania and offers a 50% discount on fares for trains traveling to or from New Jersey or Delaware.
Busch emphasized that SEPTA uniquely maintains no fare changes for seniors, meaning they can travel for free at all times, even during peak hours and holidays.
Seniors interested in obtaining or renewing their SEPTA Key Senior Fare Card can do so at participating State Senate and State House district offices.
Immediate in-person appointments are also available at SEPTA Headquarters located at 1234 Market Street on weekdays from 8 a.m. to 5 p.m., with a lunch break from noon to 1 p.m.
Individuals can schedule appointments via the SEPTA website or call 215-580-7145 and select “6”.
It’s essential for seniors to bring proof of age, such as a driver’s license, ID card, or birth certificate when applying for a new card or renewing an old one.
Another important resource is the SEPTA CCT Connect program, designed for seniors and individuals with disabilities.
This paratransit system, also referred to as SEPTA Access, provides individualized rides without a fixed route or timetable.
The Shared-Ride Program within the CCT offers door-to-door ridesharing services for any resident aged 65 or older.
This service covers rides within Philadelphia and extends to locations within 3 miles of the city’s border, including surrounding counties such as Bucks, Montgomery, and Delaware.
To ensure timely scheduling and coordination, rides must be arranged in advance.
The fare is set at $4.25 for each one-way trip.
Busch noted that to access these services, seniors need to meet certain requirements, including obtaining documentation from a physician.
“You will need to ensure that you’re approved for the service,” he underscored.
Applicants can download and print the required form in English or Spanish from the SEPTA website or request one by calling 215-580-7145 and pressing “6”.
Following the completion of the application form, seniors must schedule an appointment at SEPTA Headquarters by calling the same number and bring a valid form of identification.
For seniors residing outside the designated service area or who do not meet qualifications, they are encouraged to reach out to their local county coordinators.
Information for transportation options in nearby counties includes: Bucks County Transport at 215-794-5554, Chester County Krapf Transport at 610-431-1500, Delaware County Community Transit at 610-490-3960, and Montgomery County TransNet at 215-542-7433.
In addition to SEPTA’s offerings, the Pennsylvania Department of Aging oversees Area Agencies on Aging for various regions, focusing on services tailored to aging populations.
These agencies provide transit resources specific to their areas, which seniors can access online.
Moreover, the City of Philadelphia and SEPTA have ADA resources for older adults who rely on wheelchairs or other mobility equipment.
Seniors can submit a “curb request” to have ramps installed at specific locations, improving accessibility.
The request form is available online and requires information such as the location and details of where the curb ramp is needed.
Busch reassured that many of SEPTA’s vehicles and stations are ADA compliant.
“All our buses are ADA accessible, allowing for seamless boarding from sidewalks or curbs,” he explained.
Some rail stations have also been designed to accommodate ADA accessibility.
To ensure a smooth experience, seniors planning a trip via rail or bus should familiarize themselves with system maps to confirm that their departure and arrival stops are accessible.
In addition to public transit, Philadelphia offers a variety of private transportation services catering to seniors, though these typically come at a cost with varying service needs and options.
Understanding and utilizing the available transportation resources can significantly enhance the mobility and independence of Philadelphia’s aging population.
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