Friday

06-06-2025 Vol 1983

Struggles of Rideshare Drivers Highlight Challenges in Gig Economy

Joe Negrau, a rideshare driver for Uber and Lyft since 2015, reflects on nearly ten years of experience in the industry, saying, “In that time, I’ve seen pay drop year after year, without fail.”

When he began driving, rideshare companies took approximately 20 percent of his earnings, but now algorithms dictate a driver-app split that sees him receiving half of passenger fares.

“I have to drive twice as long to make the same money,” Negrau explains, echoing a sentiment shared by many in the gig economy.

This informal sector has expanded significantly over the past decade, becoming a crucial part of the low-wage service economy and igniting intense debates around labor rights.

Historically, gig work has encompassed roles such as babysitters, handymen, and freelancers, but the advent of technology has propelled this trend forward, linking anyone with a smartphone to potential gig work.

For many workers, especially in the rideshare industry, this shift has led to concerns about exploitation, inadequate pay, and lack of job security.

In Chicago, the struggle for rideshare driver protections is intensifying, with labor rights advocates calling for minimum pay standards, safety protocols, and the right to due process in termination cases.

Drivers have expressed that they’re not just battling issues of pay; they feel entirely at the mercy of algorithms that dictate their livelihoods.

Many report earnings below Chicago’s minimum wage, with a University of Illinois Urbana Champaign survey revealing that four in ten drivers earn less than this threshold and the average pay sits below $13 per hour.

Despite the challenges, the demand for flexible work schedules continues to pull drivers like Negrau into the gig economy.

Camila Hudson, who has sporadically driven for Uber and Lyft since 2016, argues that the algorithmic fare-setting significantly impacts both riders and drivers.

It’s not uncommon for two passengers headed to the same location to be charged different fares based on the company’s assessment of willingness to pay.

Likewise, drivers may receive differing earnings for the same routes depending on their acceptance of ride requests.

Hudson notes that she carefully chooses her rides, rejecting up to 85 percent of the offers she receives.

“Most drivers aren’t making money. They are just not. And they’re killing their cars,” she accounts, highlighting the intense toll this work can take.

Numerous lawsuits have emerged against rideshare companies like Uber and Lyft, focused on the misclassification of drivers as independent contractors, which protects the companies from providing benefits.

In states like California and Pennsylvania, these companies have successfully fought to maintain this independent status.

However, in Massachusetts, recent negotiations have led to significant advancements for drivers, including a minimum pay of $32.50 per hour for engaged time, sick leave, and health stipends.

Massachusetts Attorney General Andrea Joy Campbell termed the agreements a crucial step in holding Uber and Lyft accountable for years of underpayment and denied benefits.

Social media and robust organizing efforts by drivers played a vital role in achieving this settlement, reflecting broader nationwide tendencies toward advocacy for gig workers.

In another example, in Seattle, labor movements have successfully implemented protections against unjust deactivations, allowing workers a chance to appeal termination decisions.

Lyft has mentioned improvements to its deactivation appeal process, but many drivers remain skeptical about the effectiveness of these measures.

In Chicago, discussions continue regarding potential agreements with Uber and Lyft to set standards for driver pay, safety, and overall working conditions.

The People’s Lobby, which plays a key role in advocating for urban labor rights, backs an ordinance aimed at establishing these measures.

Executive director Will Tanzman has noted that the draft ordinance is born from years of organizing efforts that aim to ensure a transparent and fair system for drivers.

Pending legislation before July 1 aims to ensure rideshare drivers will benefit from forthcoming wage increases alongside other low-wage workers.

The area’s diverse communities see many drivers seeking adaptability in their jobs, particularly in neighborhoods known for their rich cultural compositions, such as Rogers Park and Auburn Gresham.

Lori Simmons, another gig worker, recalls earning $60 to $70 an hour back in 2014 before significant drops in pay were observed.

With more drivers entering the industry, working conditions and earnings for many have worsened, reflecting an ongoing trend of declining wages in gig work across various fields.

Experts point out that the conversion of stable jobs into gig positions isn’t limited to rideshare; healthcare sectors also feel the pressure as some institutions consider hiring temporary nurses.

Tech companies claim their role as mere platforms, using algorithms to enhance operational efficiency and profit margins, ultimately distancing themselves from their workers.

“They view themselves as tech companies who create algorithms and computer programs to do jobs, which, of course, ignores the actual human beings doing vast proportions of the work,” Tanzman comments.

The growing gig economy showcases a stark shift in labor dynamics, pushing many workers into precarious situations without adequate safeguards.

There’s a growing recognition that the trends witnessed in Chicago may foreshadow broader issues as gig work continues to evolve.

As negotiations unfold, drivers and labor organizations remain hopeful that ordinances and legislative protections can gradually restore the labor rights previously sought for workers.

The wide-ranging challenges in the gig economy signal a critical juncture that emphasizes the need for ongoing advocacy and collective bargaining efforts among workers in Chicago and beyond.

image source from:https://southsideweekly.com/most-drivers-arent-making-money/

Benjamin Clarke